American Heating & Cooling

My mom bought a new heating/cooling system for her apartment in The Woods in Rhinebeck. Nothing but issues. 2 years later it still does not work properly: shutting down in the winter and no air in the summer. None of the technicians figured it out blaming the thermostat to parts in the unit. It still has not been resolved 2 years later (she bought the system June 2024 and it is now August 2026). She paid over $12000. I cannot recommend them at all. Poorly run company. They should have replaced the faulty system.

I struggled with the # of stars that I should give this review. So, I was fielding several quotes from local HVAC contractors for a new boiler. I called AH&C and scheduled the date. A very nice and knowledgeable salesman shows and presents several options. I also mention that we're also interested in an A/C system as well. We go over several scenarios and says he'll email the quotes. Nearly a week passes and no quotes received. I call the office to inquire and left a message for salesman. A few days later, I receive the A/C system quote but not the heating quote. I called again, left a message with the office. No quote received. I really wanted to work with this company as they are a small local business, with good reviews that gave a very competitive quote on the A/C. I decided to move on.

My 14 year-old hot water tank failed sometime on a Tuesday. American came out on Wednesday morning (when I noticed the problem). Removed old unit & got new unit up & running by 2pm. Can't thank them enough.

We recently had one of our a/c units replaced. American Heating & Cooling’s quote came in much lower than another one I had. They kept me updated on all steps in the process and showed up exactly when promised. I had a family emergency while they were at my house and had to leave. Bryan Bloch went above and beyond making sure our home was secured before they left when the install was complete. I highly recommend American Heating & Cooling

Bryan and his team did a great job installing a whole house ducted heat pump system for us - the service and equipment is top of the line. They were able to get it installed within a month of quoting, in the middle of summer. Wouldn't hesitate to recommend them to anyone looking for a ducted or minisplit heating and cooling system.