Five Star Roofing

I hired this company to do my complete roof and they seemed to do a good job but less than a year later leaking started and the owner claimed it to be cracks in the cement on the side of the house. I paid for another job. Since then I have called him several times for issues or questions and it’s always no call back or excuses. The 15 year warranty is useless if the owner refuses to call back or follow up as promised. They seem to be very attentive when you’re a new customer and haven’t yet paid. Disappointed in the customer service and follow through.

I loved working with this company. From start to finish communication was top notch. As soon as I put in an inquiry, they called right away. They came out same day with the drone and showed in-depth images of what was going on up there. They offered different options both at very reasonable prices… like veryyyyy reasonable. It felt like a super family discount. Communication happened everyday. I asked many questions and each one was answered within 5 minutes. They really care about their work and their workers. But most of all, I felt they cared about me as a customer. I have a flat roof and the roof was finished very quickly. I got pictures of the work after and I loved it. Thank you all for being kind and getting the work done.

This was a big job, 5 star was called for a roof installation but when they took off the old roof there was a host of problems. We were sent picture at every stage, joist had to be demoted and reinstalled, price was reasonable work was fast and all debris from old roof was cleaned up, overall VERY satisfied we basically received a brand NEW roof. Will DEFINITELY work with 5 Star Contracting in the future.

John was great. He came with a drone and reviewed exactly what I needed. He didn't try to upscale me or take advantage that he has way more expertise on roofing. He communicated clearly and consistently in between the estimate, repair and thereafter. The prices were very fair and they provide a warranty for their work. I highly recommend this company.

In 2023, I hired this company to replace my roof and paid over $9,000. To my disappointment, I wasn’t home during the work, and when I later inspected it, the roof didn’t even look like it had been fully redone. My neighbor also mentioned that it looked like they only patched certain areas rather than completing a full replacement.I was told I’d receive a warranty, but despite paying in full, I never got it—no email, no paperwork. Now, only two years later, I already have a leak in the roof they supposedly replaced. This is a late review, but I want others to be aware: be cautious before hiring this company. My roof still needs proper repair despite paying thousands of dollars for what I thought was a new job.