Grit PPO - Pest Process Outsourcing

Based in Croton-on-Hudson, New York, Grit PPO – Pest Process Outsourcing provides customer experience and sales support for pest control, wildlife, tree, and lawn service businesses nationwide. Its services include inbound call handling, web inquiry management, live chat, and AI-human hybrid customer support, along with inside sales execution and performance analytics. Grit PPO also works with service companies on customer service training, manager coaching, and call flow development. Its training resources include the Grit CX Advantage Workshop, Day One, Done Right Workshop, and Say Less, Sell More Workshop, as well as the Grit CX Playbook. Rather than performing pest or outdoor property services directly, the company supports the communications, sales, and customer-service functions behind those operations.